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Thank You Emails From A Few of Our Volunteers!

Dear Theo,

I wanted to thank you for the amazing medical/dental mission to Guatemala.  The mission was well organized and ran very smoothly.  Nicole and I had a great time helping out with the mission.  I had double the pleasure as I was able to mentor a group of hard-working and eager to learn dental students.  They all had a wonderful attitude even though the conditions weren’t ideal.  Seeing them improving day after day was truly satisfying.

It is amazing to see that over 2500 procedures were performed over the mission and we were able to help out over 1700 patients.

A little bit of R&R and visiting some of the local attractions is a nice touch to end the mission.

People and colleagues we met there are humble, caring and unselfish.  We’ve made a whole new group of friends for life.

Thank you for allowing Nicole and I to be a part of this mission.  We are looking to helping out at the future missions.

Best regards,

Austin and Nicole.

Dear HMO Team,

Thank you for welcoming me on the amazing mission trip to Antigua, Guatemala. I embarked on my first mission trip and had no idea what to expect. Nonetheless, I was very excited for what lied ahead.

The mission trip included providing medical, dental, and chiropractic care. In addition, the team provided clothing and prescription glasses. The team consisted of volunteers from various fields, both healthcare and non-healthcare, all with the same goal—to help improve the quality of life of those in need. In all, we provided care for over 1700 people. Even though there was a language barrier, the connection I felt with the wonderful people of Guatemala is one I will cherish for the rest of my life.

Before the trip, I did not have much expectations. What impact can just a few people have when a whole country is in need, I thought. However, I saw first-hand how much we can make a difference in the lives of those in need. I met patients who had never received any dental care all their lives, and how grateful they were for finally receiving care. The statistics we learned in class about underserved populations suddenly became names instead of just numbers. The realization of how we are all connected in this world and the importance of such mission trips was life-altering.

The trip far exceeded my expectations. In those nine days, I benefited and learned much more from Guatemala and its people than they did from me. I learned about gratitude no matter how little one had. I learned about having hope for a better future no matter the circumstances of the present. I learned about the impact one can have in helping improve someone’s health or quality of life.

After the clinic, we got a chance to explore Antigua. Antigua is one of the most beautiful cities I have visited, with some of the best cuisines and most humble people.

Looking back, I am very grateful for my time in Guatemala. Perhaps the most important realization from the trip was my desire to return and continue to help those in need. For that, I will forever be indebted to the HMO team and the people of Guatemala. I look forward to being involved in many more future mission trips with HMO.


Melad Kamran

Dear Theo,

Sometime ago you asked me to send you an email describing my experience participating in the Health Mission Outreach (HMO) charity trip to Guatemala.

As you know my interest in volunteering with the charity was sparked by your enthusiasm in describing the vital work the charity does for the people of Guatemala who would otherwise not be able to have access to the dental, pharmaceutical and medical care provided by HMO.

After retiring six years ago I searched for a way to be able to “give back” to humanity recognizing how fortunate I am to be able to retire in my present circumstances. My search was frustrated by the fact that I simply did not see myself sitting at a reception desk of some organization giving out information nor was I attracted to volunteering in a regular regimented environment. So when you described your charity it seemed a perfect match for me as it combined my love for travel with defined timeframes which allows me to plan my other activities around these commitments.

The emotional journey for me was an interesting one. My initial commitment to join HMO on this trip to Guatemala was an exciting one however as the time to leave for Guatemala evoked many doubts around my ability to add value to the charity in a meaningful way. After six years of retirement I doubted the very skills and experience which made me successful in my work career. Mostly, I did not want to disappoint or embarrass you.

Arriving at the airport and seeing all the people going almost made me turn and run. They were all so young and obviously confident in their participation. All the things I wasn’t. Your living and welcoming demeanour as always won me over and off I went.

That first morning, being partnered with Mina was the perfect situation for me. Mena knew what she was doing and able to direct me and quickly my confidence returned. After the morning in “pharmacy” I knew this was not the right match for me. It was way outside my technical knowledge base and after helping to unpack and organize the area I felt useless. Being idle is not a good situation for me. So, although I hated leaving the safety and friendship of Mena, I wondered around looking to see what other opportunities may be available. It didn’t take me long to see that the sterilization station provided the perfect match for me. Having spent my 34-year career in health care, infection control principles were very familiar to me so in terms of learning curves this was an easy one. Also learning how to use the different pieces of equipment was also not complicated and easy for me to grasp. Most importantly I saw an opportunity to be helpful and ease the burden on you and the others. I recognized that my limited knowledge of the various pieces of dental equipment limited my potential to impact outcomes from a sorting and packaging perspective so working in the “clean” sterilization area was limited. The learning curve was too high.

I asked a few questions about the sterilization equipment, confirmed my suitability and took off and took over. I was in heaven!! able to be busy all day and to impact Mission outcomes in a meaningful way.

After the first full day, and with my confidence level growing my goal now was to increase the speed and efficiency of taking used equipment from the soiled trays through the necessary processes and to the clean area ready for you to package and make available for the dentists and dental students. In my view, my job was primarily to provide the dental staff with clean equipment in sufficient quantities so that they could maximize the number of people seen each day. Secondarily, my job was to assist in making the clinic an enjoyable experience in some small way for as many others as I could.

I was also afforded the opportunity to assist in other ways and was proud to have been asked to participate in the board meetings.

In summary, the experience helped me so much more than I had anticipated. Everyone (and I don’t want to start naming names for fear I inadvertently forget someone) was so welcoming, kind and generous. It was the best experience for me and I hope I was able to help in some small way and that you’ll have me back on the next one.

With much gratitude and appreciation for an experience which has profoundly impacted my life.


PS I would like to discuss opportunities to learn the various pieces of dental equipment so I can increase my ability to help in future.


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1655 Dufferin St.,
Suite 100,
Toronto, Ontario
Canada M6H 3L9

Charity Registration number:
83904 9897 RR0001

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